Speak Last

You're the boss. You call a meeting. You tell everyone how it is and how things are going to change around here. You demand compliance. You go back to your office and shut the door. You smile in self-satisfaction. You told them good.

Nothing happens.

Shut up

You're the boss, You call a meeting. You ask how it's going. You listen. You listen more. You ask questions. You hear how it really is. You thank everyone for their observations. You go back to your office and start thinking. You listened well.

Things start to change.

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