Take The Blame

When things go wrong in your team, don't point the finger and pass the failure off as someone else's fault. Take responsibility for their performance and take the blame yourself.

Protecting people from the shit that comes down from on high or from customers, or wherever is part of your job as a manager. Otherwise what's the point of you being there. Then find out why it went wrong - what is it about the way you organised things that went wrong? - and fix it - carefully and without drama.

Own the fuck-ups and pass on the praise. That's what you signed up to do.

Next Butt